FAQs – Peehip

Q: HOW DO I REGISTER ON THE SHARECARE PLATFORM?

A.Please go to peehip.sharecare.com. Please click “Create an Account”. Continue to fill in the fields to complete your registration.

Q: WHAT ARE THE FEATURES OF THE CHOOSE WELL, LIVE WELL PROGRAM?

A. The Choose Well, Live Well program provides a comprehensive health and wellness engagement solution providing a personalized experience to help you manage your health and achieve your health goals. The required activities to earn your $50 monthly wellness premium waiver can be found on the “Wellness Premium Waiver” page of this website. Other optional key components of the program capabilities include:

  • RealAge® Test: A clinically validated health risk assessment.
  • Daily Trackers (Green Days): Engagement data to track key RealAge Test health indicators.
  • Digital Health Programs: Personalized recommendations, suggested content, targeted insights, and customized messages.
  • Content Library: Articles, questions and answers, videos, health topics, and much more.
  • AskMD: Evidence-based and customizable symptom checker tool. Enter your symptoms and learn what might be causing them. Then get guidance you can trust and steps to take right away.
  • Personal Health Profile: The health profile is where you will see all of the elements of your health such as the results of your RealAge Test, Biometric Screening, Claims, and more.

Q: WHAT TYPES OF RECOMMENDATIONS, INFORMATION, AND POSTS WILL I SEE ON MY TIMELINE?

A. Your timeline is where Sharecare posts personalized content and delivers targeted insights, all focused on helping you live your healthiest, happiest, most productive life. This can include articles, videos, slideshows, Q&As, as well as relevant updates on things like your latest step count, weekly sleep report, and information about your stress level. The more you use the program, the more relevant and personalized the information and insights in your timeline will become.

FAQs – RealAge® Test

Q: WHAT IS THE RealAge Test?

A. The RealAge Test is Sharecare’s clinically-validated health risk assessment that guides you through a series of questions designed to gauge how fast you’re aging based on your lifestyle, genetics, and medical history as well as often overlooked risk factors like relationships and stress. The RealAge Test is your first step, as it helps you understand which of your good and bad habits are impacting your health. From there, Sharecare provides you with content and programs to help you improve your overall health and obtain a younger RealAge. It takes about 10 minutes to complete the RealAge Test. The answers you provide will not be shared with your employer.

Q: WHAT IS RealAge?

A. What’s RealAge? It’s how old your body really thinks you are based on your health and health habits, good and bad. To find out, take the RealAge Test it’s based on lifestyle, genetics, and medical history. Up to 70% of overall health depends on how well you take care of yourself, so you have a lot of control over how young you feel!

Q: HOW DO I FIND OUT MY RealAge?

A. Once you register on peehip.sharecare.com, the first thing you’ll be asked to do is take the RealAge Test.

Q: HOW DO I GET STARTED?

A. Go to peehip.sharecare.com, select the option to “SIGN UP TODAY”. You will be required to register first and then take the RealAge Test.

Q: If I DON’T FINISH TAKING THE RealAge TEST, DO I HAVE TO START OVER?

A. No, you can pause the RealAge Test at any time and all your answers are automatically saved so you can complete the RealAge Test at a later date.

Q: HOW DO I REVIEW MY RealAge TEST RESULTS?

A. You can access your RealAge Test results by accessing your health profile from the “You” section. There, you will find personalized recommendations on what is making you feel older or younger; and you can update your answers at any time to get a more accurate, updated RealAge.

Q: WHY SHOULD I PARTICIPATE?

A. Your well-being is important. With the right information, you can be better prepared to address any health risks that could possibly affect the quality of your life. The RealAge Test will help you to understand the state of your well-being so that you can take the necessary steps to improve it

Q: WHAT IF I DON’T HAVE ACCESS TO A COMPUTER TO COMPLETE MY RealAge Test?

A. If you have a smart phone you can complete the RealAge Test by downloading the Sharecare App. You must access the Sharecare App. Go to peehip.sharecare.com on your smart phone to register. Once you register on peehip.sharecare.com, follow the instructions on how to download the Sharecare App. Then you can complete the RealAge Test.

Q: WHAT IF I DON’T HAVE ACCESS TO A COMPUTER OR A SMART PHONE TO COMPLETE MY RealAge Test?

A. Please contact Sharecare member services at 888-616-6411 and we will work with you on another option.

Q: WHO CAN PARTICIPATE?

A. The RealAge Test is available to all Members and spouses enrolled in the PEEHIP Blue Cross Blue Shield Group #14000 hospital medical plan.

Q: HOW MUCH DOES IT COST?

A. The program is confidential, voluntary, and offered at no additional cost to you.

Q: IS MY HEALTH INFORMATION PROTECTED?

A. Your privacy is ensured in compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

FAQs – Green Days

Q: WHAT IS A “GREEN DAY”?

A. A “green day” is a measure Sharecare uses to help you quantify achievements you’ve made toward improving your health, essentially empowering you to improve your RealAge in real-time by tracking the most critical health factors that impact your RealAge: stress, activity, sleep, relationships, weight, blood pressure, blood glucose, cholesterol, tobacco use, drinking, diet, medications, and fitness. With each key health factor rated on the five-point color scale from green to red, your goal is to be “in the green” for 8 of the trackers per calendar day to earn what we call “a green day.” And each time you hit 60 green days within a 90-day period, you are “living in the green,” which prompts an automatic recalculation of your RealAge to see how much you’ve improved your health during that time.

Q: WHAT IS THE GREEN DAY TRACKER?

A. Sharecare Green Day Tracker (GDT) includes daily trackers, which are core to the RealAge calculation. The trackers include, steps, sleep, stress, relationships, blood pressure, weight, tobacco exposure, cholesterol, alcohol, fitness and health, diet, medications, and blood glucose. In order to accomplish a Green Day, you will need to enter data for 8 trackers within the green range daily.

Q: HOW DO I KNOW WHICH TRACKERS TO UPDATE?

A. The trackers that you are required to update daily are based on the results of your RealAge Test. The trackers that appear in green are automatically populated from the results of your RealAge Test or from your health profile. The trackers that appear in white must be updated. Your health status may impact how often you are asked to confirm certain data. For example, if you have conditions or risks related to blood pressure or blood glucose, you would be prompted for a daily entry to that tracker, or it will be pre-set to green if your health status does not require daily monitoring of blood pressure or cholesterol. If you indicated that you don’t use tobacco or drink, the tracker will be pre-set to green and you will be prompted for reconfirmation on a quarterly basis or less.

Q: WHAT IS NEEDED TO ACHIEVE A GREEN DAY?

A. Each factor is measured on a scale derived from a green to red index. The scale is color-coded from green (best) to red (worst) as a way for you to more easily understand your measures at a glance. See below.

Q: CAN I CONNECT MY FITBIT OR OTHER WEARABLE DEVICES?

A. Yes. You can now enable Fitbit through the Tracker settings screen. You will need to set up the connection to Fitbit using your Fitbit credentials to sync the device. If the Fitbit device is not synced, we are not able to receive the data in the Sharecare app. To optimize steps tracking and make sure you get every step possible, Sharecare will use a smart algorithm to collect steps data. The steps data will display a total number with the attributed source i.e., Fitbit, Apple Health to make it clear to you what number and source is being used for the tracking. Once Fitbit is connected, you may decide to disconnect and no longer sync the Fitbit data by disconnecting the Fitbit.

Q: ARE THERE GREEN DAY TRACKERS THAT UPDATE AUTOMATICALLY?

A. Yes, by automatically using the mobile phone sensors through the app. For Android devices, this tracking is available for sleep, steps, stress and relationships. For Apple devices, this tracking is available for sleep and steps. The instructions in the trackers will show you how to do this. As you engage with the app, you will be prompted to set up the automatic tracking. You may also set this up within each individual tracker by going to the wheel cog at the right corner of the app.